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Exposed: Twitter Scam Pays To Create Fake Accounts

This is a guest post written by Fernando Fonseca.

How many of Twitter's 500 million users are fake accounts paid for by scams? Nobody knows.

Someone may be using your name and picture to create fake Twitter accounts–at 5c each.

The same day that major news outlets were announcing that Twitter had reached 500 million users, I had a surprise waiting for me in my mailbox.

“Fernando, I am following up on the post that I made to the SocialMediaMarketing group on LinkedIn requesting someone to create email and Twitter accounts for me. I am interested initially in having someone create 100 email/Twitter accounts. If all goes well, we would create more. Here is a description of what we want:  Specs for Creating Yahoo Email & Twitter Accounts – downloaded from Google Docs (PDF, originally posted as a Google Doc here)

Here is the spreadsheet into which all of the information would be recorded:  Yahoo Email & Twitter Accounts Data Entry Template (PDF, originally posted as a Google Doc here)

Please let me know if you are interested in doing the project. We are interested in paying per successfully completed account (obviously, we will verify the accounts; we wouldn’t pay for those which are not valid or are suspended). Please let us know how much you would charge. We would be excited to work with you.”

Looking at the description document I immediately realized that this person, representing SNSAnalytics,  wanted to fill Twitter with even more fake users. For what? I don’t know, but I have my suspicions.

What surprised me the most was the level of detail that was being requested:

  • full names, taken from the Census.gov website,
  • postal codes,
  • geographical distribution,
  • age group and
  • the use of a “real human face” as a profile picture for the Twitter account.

The legal concerns–“No copyright pictures should be used to avoid possible legal consequences”–made me laugh. When I accessed the documents at least 10 other users were reading them and that is also worrying.

I followed up on the mail in order to know what the payment would be for creating 100 fake Yahoo accounts and 100 fake Twitter accounts. I didn’t have to wait long to receive a reply: 5c – 10c for each confirmed fake account.

What does this mean?

For a long time I had suspected that there were US-based agencies out there that resorted to these crowdturfing practices to boost campaign numbers for their clients, but I had never had the documented proof of this until now.

These practices hurt everyone in the industry: They hurt the reputation of digital agencies as a whole, they hurt all professionals in the digital space, they hurt the clients that are presented with fake results.  Above all, they hurt the users and the platform.

Five Hundred Million Twitter Users? Think Again

I am always very skeptical about the number of users that every social network claims to have, and this specific case shows beyond any doubt that Twitter’s 500 million users milestone is not real. Until there are better ways to prevent scams like this—IP monitoring when creating a new account would be a simple solution that Twitter’s could implement—we will continue to see these practices where a company may use our names and our pictures for their own shady purposes.

About the author: Fernando Fonseca is the founder of SoMeOps, an agency that works in the digital space, based in Seattle.  Fernando doesn’t have a Klout score, likes craft beer and is a Google+ enthusiast.

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FernandoFonseca 27 pts

This is a reply to @Carfolio on Twitter regarding my suggestion of using IP monitoring and recording when opening a Twitter account. 

 

His argument his that "the same IP can be (a) shared between many legitimate users and (b) dynamically assigned by ISP - just reconnect."

 

This is not so, for the following reasons:

1. Even in a shared network every device that is connected gets its own IP

2. Reconnecting the router usually assigns the same IP since the probabilities that you when you restart your router, someone else takes that IP, are really low. 

 

IP monitoring and recording would also serve as psychological deterrent for scams like this one. As I have demonstrated this is not an automated process, like some others that exist. The accounts are created manually and by a human. The process of creating an account, resetting the router and/or change the IP from the machine to create another one would just make it not worth it (for 5c to 10c an account). 

AmyVernon 15 pts

It almost seems as if this "Eric Rojas" person is fake, with all his avatars being John Locke from Lost, not having many connections and having virtually no interaction on any network (I looked at Twitter, LinkedIn and Facebook).

tonia_ries 117 pts moderator

 AmyVernon are you suggesting it's a pyramid scheme of fake Twitter accounts, with each fake account spawning 1000's of new ones?????

My latest conversation: Social Networking Stats: Twitter Hits 500 Million, Pinterest Grows in Europe, #RLTM Scoreboard

AmyVernon 15 pts

 tonia_ries I honestly have no idea. It could well be.

RobertDempsey 193 pts

This is unreal, but not too surprising tonia_ries (sad to say). Interestingly a friend of mine found 3 Twitter accounts using my exact bio. One of three accounts retweeted one of my tweets and the other two duplicated a tweet of mine. Only one had a picture of an actual person and it wasn't me.

I wonder if this is another technique being used out there. Or if someone is engaging in a bit of anti-marketing.

My latest conversation: B2B Marketers Focusing On Lead Generation And Conversion

tonia_ries 117 pts moderator

RobertDempsey seems to me that these are all techniques being used to make the accounts look more real - ripping off a bio, even copying a few "real" tweets in between the scammy ones that then get sent from that account ... A year ago I was seeing a lot of fake accounts created by bots -- remember the ones with the Easter Egg avatar? Now the scammers have gotten a lot more sophisticated.

Connor Meakin 10 pts

Pretty ridiculous. Thanks for sharing!

Neicolec 183 pts

This just disgusts me. What's perhaps is more disturbing is that Eric Rojas has no problem publically showing that he practices this kind of marketing--I wonder if his clients know what little they are getting for their money.

My latest conversation: Is your kid part of this very special club?

tonia_ries 117 pts moderator

Neicolec not sure that eric_rojas is his real name, or that he really looks like John Locke from Lost, but you're right -- I was really surprised about how out in the open this is, too. A public post on LinkedIn Answers? They're not trying to hide it.

FernandoFonseca 27 pts

tonia_riesNeicolec I for one believe that eric_rojas looks like John Locke and that he actually thinks of himself as the ultimate, and lonely, survivor in the social media jungle. I also believe that Santa Claus is real and I get him cookies and milk every time he comes around the house.

Tinu 364 pts

Five hundred million accounts I believe, 500 million users, not so much. But I don't see why the numbers inflation is necessary either. And I understand why these fake accounts are created, the logic is flawed but straightforward. Game Klout to inflate social signals - whether in search or to simulate popularity in order to generate actual popularity and/or scam higher prices for ads, fake results for social media clients, etc. Ultimately though, faking social signals brings you fake customers. Things fall apart here but by the time some of the novices realize that, these folks are long gone with their money.

tonia_ries 117 pts moderator

Tinu here's a great story from Wired (shared via amyvernon ) that details the kinds of things these fake accounts get used for once they're set up. Harvesting real email addresses, for one...

tonia_ries 117 pts moderator

Tinuamyvernon oops - it would help if I included the link! :-)

http://www.wired.com/epicenter/2011/05/twitter-spam-marketing/all/1

FernandoFonseca 27 pts

Tinu I also understand why these accounts are created: to make a certain campaign work with a client. "Hey, look at this! We just charged you $5000 to setup your Twitter account and you already have 500 followers".

This is totally wrong and the blame also falls on the client that should be more educated and do some research work before starting to work with these individuals/companies.

In my mail exchange with Eric I told him exactly that: after I sent him a "quote" so that we could tell me how much he was willing to pay, I told him that he should have googled me, and our agency: If he had done that we would immediately know that something was afoot. Lucky for me, he doesn't know how to do his homework ;)

Conversation from Twitter

stevefurman
stevefurman

@ShellyKramer No surprise.

Carfolio
Carfolio

@fjfonseca I do agree that Twitter's not the place for this though. Hit me up on Google+ if you care to chat further.

fjfonseca
fjfonseca

@Carfolio I think that the post is the place to discuss this and I don't know who you are on G+, sorry.

Carfolio
Carfolio

@fjfonseca I'm not allowing Livefyre to auth via Twitter. IP monitoring is not a silver bullet. Many people to 1 IP NATed renders it useless

SEOcopy
SEOcopy

@tonia_ries interesting, not surprised this would be discovered. But using LinkedIn as connection? Elance or Guru maybe lol @briancrouch

Paulenesfzoy
Paulenesfzoy

@SEOcopy Free software can be dowloaded here to increase your #twitter followers automatically http://t.co/ijKqhzzN

tonia_ries
tonia_ries

@SEOcopy @briancrouch yes, I thought the LinkedIn angle was strange too. Not trying too hard to hide it.

SEOcopy
SEOcopy

@tonia_ries which leads me to believe they consider this common practice. Brings up another topic. Ethics in Social Media ;) @briancrouch

tonia_ries
tonia_ries

@SEOcopy wrote a post on that in December! :-) http://t.co/Cltpv7Ac (social media & ethics) <- but doesn't get into creeps / scammers

fjfonseca
fjfonseca

darlakrusee Thank you for sharing my post regarding Twitter scams.

fjfonseca
fjfonseca

chriscarson Thank you for sharing my article on Twitter scams.

fjfonseca
fjfonseca

neicolec Thank you for sharing the post regarding the twitter scam.

neicolec
neicolec

fjfonseca twitter You're welcome. Very disturbing to me.

fjfonseca
fjfonseca

neicolec It is very disturbing since I think that there are many more out there doing this...

fjfonseca
fjfonseca

gatinita Thank you for sharing the post!

fjfonseca
fjfonseca

ali_da_optimist jugnoome Thank you for sharing the post!

rdempsey
rdempsey

neicolec that explains how a friend of mine found 3 accounts that use my Twitter bio. Not pic though. Huge #FAIL: http://t.co/eycqPCpw

neicolec
neicolec

rdempsey Are you kidding? Really? I hate this crap!!! On another note, been meaning to ping you. How are you doing?

rdempsey
rdempsey

@neicolec fantastic. You? Let's definitely connect!

Trackbacks

  1. [...] Twitter has surpassed the 500 million user mark, according to unofficial Twitter statistician Twopcharts.com.  Approximately 12.3 new accounts are being registered per second, and Twopcharts predicts that Twitter will reach the next milestone – 600 million users – in 103 days. However, that leaves two big questions: how many of these accounts are active, and how many are fake accounts? [...]

  2. [...] hecho hay empresas que se dedican a utilizar usuarios ficticios (con datos reales tomados de las enormes bases de datos que todos cada día regalamos) para uso al [...]

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