Chatwing is a live chat tool that allows visitors of a website to interact with one another in a realtime environment. It’s quick to set up and is compatible with virtually any website, whether running on WordPress, Joombla, or anything else.
Website visitors can login to Chatwing’s widget by connecting their Facebook account, Twitter, or registering as a guest. From there, communication is available immediately.
Chatwing makes live chat a bit more interesting by taking it to the social level — allowing people in the chatroom to actively share parts of the live chat straight to their Facebook or Twitter accounts.
With users logged in, you can connect to others’ Facebook or Twitter pages (depending on what they decide to log in to.)
Chatwing offers some key features:
- Admins are able to delete messages in realtime
- Create word filters
- Control the size of the chatbox
- Create new chatrooms
- Users can log in with Facebook, Twitter, or register as a guest
- Share messages from the live chat straight to Facebook or Twitter
- See how many visitors are online
- Enter your site domain and email here
- Choose a color and size for the chatbox
- Grab the HTML code
- Embed the code into your webhost
With those four steps, Chatwing is live on your website.
There is also other software out there that provides a similar experience to ChatWing. Chatango is an add-on with similar customization settings, and it allows you to set user roles and give certain people moderator and administration powers to keep the chat spam-free and ensure that conversation is appropriate.
For an alternative that integrates into WordPress (only) as a plugin, there is AjaxChat. It lacks the versatility of ChatWing and Chatango, but for users running on WordPress who want a simple click and go, AjaxChat would be the easiest option.
Live chat can be very versatile. For example, live chat can help create a feeling of community by allowing visitors to communicate with one another; it can also be used to solve problems instantly as a support line. In addition, users can provide feedback to the admin; this feedback can help improve anything from web design to an existing product.
How are you going to creatively implement live chat into your website?