There’s a lot of talk about first-mover advantage among social media pioneers. But sometimes it’s better to take your time, according to the folks at Vestas, the big Danish wind energy company. Read →
It’s difficult to move quickly in social media when every post must first be vetted by an international bureaucracy and then translated into six languages. But that hasn’t fazed the United Nations, which maintains a very active presence on Twitter, Facebook, Google+, Tumblr and YouTube. The UN is committed to social media as a way of engaging its diverse constituencies and raising awareness and gaining support for a variety of causes. We outline a number of ways in which the organization is using social media to drive its business goals. Read →
Have you ever taken a ride in a taxi and liked the cabbie so much you wish he could be at your beck and call? If you live in Chicago, your wish can come true — thanks to the magic of social media. Cabbie Rashid Temuri gets most of his customers through Twitter. Read →
Taking the business mantra of “think global, act local” to its maximum, Coca-Cola’s Facebook page is tailored to its 36 million fans around the world. While nearly all those fans access it through a single page, what they see differs based on where they are. Read →
When companies first began using social media to connect with customers, most large corporations viewed it as a marketing tool that needed to be tightly controlled from headquarters. Lately, however, many companies—with retailers leading the way–are beginning to trust their far-flung troops with the power to speak for the brand on social media, including big names like REI, Whole Foods, Radio Shack and more. Read →
Swinging for the fences, a recent one-day promotion boosted Louisville Slugger’s Facebook likes by 143%, its Twitter followers by 161% and its Facebook “talking about this” number by 834%. Read →
New Yorkers walking down 6th Avenue or riding the 6 subway line may have been baffled at first by recent mysterious ads for @GirlBehindSix, which described it as a “140-character game show.” But that simple promotion, plus a one-day Promoted Trend on Twitter, generated 33,000 followers for @GirlBehindSix, which was a front for the promotion of a new burger at the Wendy’s fast-food restaurant chain. Read →
Social media has transformed communication in many industries, turning the traditional one-way model into two-way interactivity. Lately, many television broadcasters are finding innovative ways to create buzz and enhance the second screen relationship with their fans. Read →
When you’re the fifth major league team in town, it can be difficult to draw fans. That’s where social media comes in for the Philadelphia Union, a Major League Soccer team. The team has built up more than 81,000 followers on Facebook and nearly 20,000 for its @PhilaUnion handle on Twitter in just two years. Read →
The fashion design house of Oscar de la Renta already has emerged as one of the leaders in social media marketing within the fashion industry and, though best known for $4,000 cocktail dresses, plans to be a leader in social media commerce as well. “We expect Facebook will become a major channel of e-commerce,” says CEO Alex Bolen. Read →
