Having the right ‘voice’ is key to establishing an effective and engaging brand presence in social media. But what about when your corporation needs multiple voices – for distinct products with their own respective fan bases? Hershey’s provides a great example of this – North America’s largest chocolatier has Facebook pages for many of its brands, including Hershey’s Syrup, Hershey’s Kisses, Jolly Ranchers, Reese’s and more. Read →