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Influence Measurement Tools: A Big Topic (Announcement & Request for Help!)

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Announcing The Realtime Report’s Guide to Online Influence Measurement Tools — a guide for brands, agencies, developers and anyone interested in understanding the rapidly evolving, innovative, controversial and potentially very disruptive field of influence measurement. And asking for your help to make sure that we’re creating something truly useful! Read →

Social Event Ticketing Platform Rewards Fans for Influencing Sales

Social ticketing platform FanFueled rewards fans for sharing

We recently wrote about Fanrank, a Facebook app designed to reward fans for influencing their peers. Last week saw the formal launch of FanFueled, another company designed to reward fans for sharing information with their peer group, but with a transaction-based twist. Read →

Klout Updates Privacy Features. Is it Enough?

Are Klout's privacy changes enough to overcome user concerns -- and make them a good partner for brands who want to offer perks?

Klout has made some concrete changes to protect the privacy of unregistered users. The company is no longer creating profiles or scores based on unregistered Facebook users, and has removed any that were created from the system. Are these changes enough to address users’ concerns about privacy? Read →

How to Use Content Curation to Build Social Capital for Yourself–and Your Business

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Content curation is the process of finding, organizing and sharing information that adds value to, and encourages engagement with, the audience you are hoping to influence. A content curator, like a museum curator or a D.J., brings their taste and Point of View (POV) to the curation. As a curator, your goal is to build a community that finds value in the nuggets you have assembled in multiple formats, around a key topic in your target’s interest graph. Read →

Klout is Broken. Here’s Why.

Klout is creating duplicate profiles with different scores for the same user.

Last week, Klout began creating new user profiles and scores based on data pulled from Facebook. This means that, if you have your Facebook account linked to your Klout profile, you will start seeing your Facebook friends and family (including kids as young as 13) appear in your Klout influence network, with Klout scores assigned to them–something which has raised major privacy concerns. But there’s another issue, and one that is very serious for any company that is using Klout scores to inform business decisions (like hotel perks, customer service triage, blogger outreach, hiring or grading decisions decisions (video at 3:17)): the new system is creating duplicate accounts for the same individual — with different Klout scores. Read →

Privacy Fail: Klout Has Gone Too Far.

Klout is creating duplicate profiles with different scores for the same user.

Klout is creating profiles for people you’re connected to on Facebook. People like your mother-in-law, and your kids. Here’s the scoop. Read →

Power to the People: 52% of Consumers Believe They Can Use Social Media to Influence Brands

Consumers Use Social Media to Influence Brands

Performance marketing agency Performics recently released a report about the interactions between consumers and brands on social networks, and found that 52% of respondents strongly or somewhat agree that voicing opinions on social networking sites can influence business decisions of companies/brands. Read →

What to Expect at #RLTM Realtime NY 11 on Monday, June 6

RLTM Monkey says Whats your realtime business strategy

If you produce live conferences, you soon learn to expect the unexpected. Ideally, the behind-the-scenes chaos does not affect the audience experience. And serendipity is part of the magic of participating in a live event: you never know who you’re going to meet, what someone’s going to say, or who’s going to show up with a bullhorn.

But while our exact plans for #RLTM NY, like much in life, are subject to change, we have a very clear vision of what we hope to accomplish this coming Monday. Read →

Hashtag Takeovers vs. Hashtag Engagement

#deadmonkey

Yesterday, Anne Weiskopf and I staged a “Panel Takeover” at SXSWi.  The panel, organized by PETA‘s Royale Ziegler, was titled “#Hashtag Takeovers and Successes in Innovative Virtual Activism,” and the session description promised content that was very interesting to us: “When NASA public affairs specialist Stephanie Schierholz was speaking on a customer service panel at [...] Read →

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