For those of us who work with social media every day it is easy to forget that, when it comes to enterprise social media adoption, many companies are still on the learning curve. A new research report released by InformationWeek shows that the majority of enterprise users have deployed internal social networks, but are struggling to get employees to use them. 27% do not have any kind of external corporate presence on a social network, only one in four have a policy for responding to customer complaints on Facebook or Twitter, and one-fourth block employee access to the major external social networks. Read →