Post navigation

How To Organize A Brand Hackathon (And Why) – Interview With Betabrand’s Chris Lindland

Betabrand logo

Asking your customers and fans to hack your brand is about as social as a social business can get. You don’t own your brand: your customers do. And hosting your own brand hackathon is a brilliant way to find out just how far your brand can go if you let them have the controls.

“I think the reason people don’t do brand hackathons is brand managers jealously guard their tag lines, logos, and look,” says Betabrand founder Chris Lindland. If this is you, you’re not ready for a brand hackathon. Read on to find out what you’re missing. Read →

IKEA Holiday Catalog Features Online Video, Social Media Integration

New Online IKEA Catalogue Uses Social Media, Video

IKEA just launched their first interactive seasonal catalog, including video clips and integration with the brand’s social media presence on Facebook and Pinterest. The catalogue – called “Celebrate Brilliantly” – can be both read and watched on the IKEA website. Read →

Lost A Sock? Betabrand Has You Covered With Facebook-Powered Insurance Program

Betabrand Sock Insurance

If you buy a pair of socks from Betabrand and then lose one of those socks (within a year), the clothing company will replace the missing sock at no charge – provided you upload a funny photo to the Betabrand site and Facebook. The campaign – or “sock insurance” as the brand calls it – is a brilliant way to interact with consumers on Facebook, and a great customer service effort. Read →

Play.com’s Facebook Fans Spend 24% More

Play.com's Facebook Fans Spend 24% More

Play.com is very happy with its Facebook fans. The online entertainment retailer says those fans are worth 24% more in direct sales than non-Facebook fans — and that direct sales through Facebook have increased 80% in the last year. Read →

Online Retail: Twitter Shoppers Spend the Most, Facebook Traffic up 92%

Gold_Box_plain_reasonably_small

Social media is the fastest-growing source of traffic to online retail sites–but visitors from Facebook or Twitter have a lower conversion rate than those arriving on a shopping site via a search engine, according to a new study released by e-commerce personalization engine RichRelevance. The company analyzed more than 200 million August 2011 shopping sessions on major US retailing sites to understand trends in online shopping behavior, and found that Facebook traffic to online retailers increased 92% from August 2010 to August 2011. Read →

80% of U.S. Teens Will Use Social Networks in 2011

52.6% of US Female Teens Buy Online - eMarketer

Teens are online, on Facebook, and willing to shop – especially teen girls.  96% of American teens (ages 12-17) will use the internet at least once a month by the end of this year, compared to only 74% of the total U.S. population.  80% of U.S. teens will use social networks in 2011, compared to [...] Read →

Online Consumers: 31% Use Social Media to Seek Friend Referrals for Brands/Products

The Virtuous Circle - The Role of Search and Social Media in the Purchase Pathway (Research from GroupM Search)

A new study by GroupM Search and comScore analyzes how consumers use search engines and social media before making purchasing decisions. 58% of respondents first turned to search engines to find products, while only 18% went to social media first During the purchase process, 48% of shoppers used a combination of search and social media [...] Read →

66% of Online Shoppers of Top 40 Retail Sites Use Facebook Regularly

Foresee Results: Satisfaction with Top 40 Retailers' Presence on Facebook

A recent report by Foresee Results reveals that although social media was not the primary driver to top retailer websites during the holiday season, the consumers that did arrive at retail sites via a social media interaction were highly likely to purchase those products, especially offline. Just 5% of online holiday shoppers reported being primarily [...] Read →

More Than Half of Top 25 Retail Sites Have Integrated Facebook

Facebook logo

Big name online retailers, including eBay, Amazon and Etsy, are using Facebook to make gift recommendations for individuals.  These new social-shopping ideas allow retail sites to use Facebook’s platform to see user information (with their permission), and then use this information to offer better choices to shoppers based on their likes, comments, etc. More than [...] Read →

43% of Online Retailers Are Investing in Twitter to Boost Holiday Sales

LLBean

Shop.org, the online retailing division of the National Retailer Federation, has released a report based  on a survey conducted between Sept. 1 and Sept. 27 of 51 online retailers, and a companion consumer survey 2,583 consumers.  According to the report, nearly 64% of retailers expect their online sales to increase by at least 15% compared with last [...] Read →

Post navigation