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Customer Satisfaction: Social Media Websites Rank Among The Worst

Social media ranks at bottom for website customer satisfaction

How satisfied are consumers with social media sites? Today, the American Customer Satisfaction Index (ACSI) released its yearly E-Business Report, which takes an in-depth look at user satisfaction with social media, as well as portals and search engines, and news and opinion websites. Read →

Will Pinterest Go Public?

Will Pinterest Go Public?

This is a guest post by Megan Totka, Chief Editor for ChamberofCommerce.com. It’s no secret that Pinterest has been steadily gaining steam in the social sphere for the past year or so. Now the once-budding social “scrapbooking” site looks to be taking the next major step toward Internet superstardom. That’s right; a hotly-anticipated IPO seems […] Read →

Social Media News Ticker: Facebook Acquires Pryte, Instagram 6.0, Vine Comes To Xbox One

Social Media News Ticker

Vine comes to TV with Xbox One, Pinterest launches self-service advertising, Twitter acquires native ad specialist Namo Media, and more: here are the latest updates in social media. Read →

Social Networking Stats: Active Usage Drops For Facebook and Twitter, #RLTM Scoreboard

Social media ranks at bottom for website customer satisfaction

Which social networks do you think are seeing the most growth? New data from GlobalWebIndex looks at active usage for several platforms, showing a decline for some of the largest platforms, but also huge gains for Instagram and Tumblr. Read →

#HashAtIt: Now You Can Search Hashtags Over Multiple Social Platforms

#HashAtIt.com logo

Are hashtags part of your brand’s marketing plan? Hashtags work on multiple social networks — but until recently there was no easy way to search them on all of these platforms. Enter #HashAtIt.com; the site bills itself as “the first social media search engine that gives users a way to gather information on any metadata tags (#hashtags) from popular social networks.” Read →

Social Media News Ticker: Facebook Launches FB Newswire, Acquires Motion Tracking App Moves

Social Media News Ticker

Pinterest introduces a new mobile search feature, Twitter tests a new signup process, Facebook acquires fitness app Moves, and more. Here’s a list of the latest in social media updates: Read →

Which Social Networks Drive the Most Engaged Referrals?

YouTube drives the most engaged referral traffic

YouTube is the “undisputed champion” among social networks in terms of driving referrals, delivering the most traffic and the highest levels of engagement, according to a new study from Shareaholic. The analysis of average visit duration, pages per visit and bounce rate reveals which of the top eight social media platforms are driving the best referral traffic. Read →

Facebook Ranks #1 for Social Commerce, But Only #4 for Average Order Value

Facebook tops one billion users on mobile

Just how much does social media impact e-commerce? And which social media platforms are driving the most sales? A new study by Shopify looks at top sources of social traffic and sales, as well as average order values and conversion rates. The (not so) big news: Facebook is on top, claiming an average of 85% of all orders on social media and nearly two-thirds of all visits to Shopify stores. Read →

Social Media News Ticker: Facebook Launches 15-Second Auto-Play Video Ads

Social Media News Ticker

Twitter adds Promoted Account tweets to desktop Timelines and tries a ‘click-to-call’ button for ads, Pinterest launches a new Gifts feed featuring Product Pins, Facebook debuts 15-second auto-playing video ads, and more of this week’s social media updates. Read →

Social Media News Ticker: Instagram Signs Ad Deal, Twitter Bans Porn on Vine

Social Media News Ticker

Reddit will donate one-tenth of ad revenue to charity in 2014, Twitter bans porn on Vine, Instagram strikes an ad deal with Omnicom, and more: here’s the latest in social media news. Read →

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