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Social Responsiveness: Norway Takes the Gold, U.S. Companies Are…Last

Companies in Norway respond to 87% of customer inquiries on social media

Companies in Norway respond to 87% of all customer questions posted to brand Facebook pages, taking the gold in the “socially devoted” rankings based on data collected by social media measurement firm Socialbakers. Guess who’s in last place? Read →

In New York this Fall? Here Are Four Social Media Events to Check Out

From time to time, we’ll update you on events that might be of interested to the #RLTM community. Here are three New York-based events we are supporting as marketing partners this fall – with some discounts for #RLTM readers. Hope to see some of you there! Read →

57% of Marketers Plan to Increase Investments in Social Media in 2011

StrongMail has released the results of its “2011 Marketing Trends”online  survey, onducted from November 18 – 29, 2010 across 925 business leaders across a wide range of industries.  According to the survey, half of businesses plan to increase their marketing budgets in 2011.  Email marketing (65%) and social media (57%) will be the top areas of [...] Read →

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