A recent study by Knowledge Networks and MediaPost Communications surveyed teen and adult social media users about their reaction to brands and product recommendations on social media. Overall, 37% of respondents trust what friends and family say about a brand or product on social media, while only 10% trust what a stranger says. Half of mobile web users are interacting with social media at some point during the shopping process, 25% of them to check reviews for brands and products. Read →
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37% Trust What Friends/Family Say About Brands On Social Media
Posted on July 25, 2011 by Marissa McNaughton | 2 Comments
Posted in: Blog, Social Media Statistics
Tags: blogging, brand recommendations, marketing, shopping, social media, social mobile shopping, social networks, Twitter
25% of Social Mobile Comments Are Posted In-Store; Interaction With Staff is Most Frequent Topic
Posted on April 7, 2011 by Tonia Ries | No Comments
One in 4 shopping-related online comments are posted via a mobile device while consumers are in a store. Of those, the most frequent topic relates to the consumer’s interaction with staff, according to a new study released by social media intelligence vendor ListenLogic, who studied analyzed 16,500 public online and social consumer conversations across the retail and restaurant industries posted during Q1 2011. Read →







