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Social Media News Ticker: Instagram Signs Ad Deal, Twitter Bans Porn on Vine

Social Media News Ticker

Reddit will donate one-tenth of ad revenue to charity in 2014, Twitter bans porn on Vine, Instagram strikes an ad deal with Omnicom, and more: here’s the latest in social media news. Read →

KLM Now Displays Social Media Customer Service Response Time

KLM To Launch 'Social Seating' Service

KLM Royal Dutch Airlines today announced that it would begin displaying its social media team’s live response time in the header of its Twitter account and on the customer support page at KLM.com. It will also be visible on KLM’s global Facebook page shortly. Read →

CSR and Social Media: How to Do the Right Thing #RLTM NY Panel [Best of the Backchannel]

CSR thumbnail

Part 8 of our summary of the June 6 #RLTM NY 11 Realtime Conference, based on the best tweets sent by attendees during the event. These tweets capture ideas from the panel titled “CSR and Social Media: The Business Case for Taking a Stand,” with Fenton Senior Vice President Susan McPherson, Yahoo! Director, Business & Human Rights Program Ebele Okobi-Harris, and moderated by Other Than That Founder Cathy Brooks. Special thanks also to Hardee’s Public Relations and Social Media Manager Jenna Petroff, a member of the #RLTM NY audience who agreed to join the panel for an impromptu discussion of her response to the Joplin tornados. Read →

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