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Customer Satisfaction: Social Media Websites Rank Among The Worst

Social media ranks at bottom for website customer satisfaction

How satisfied are consumers with social media sites? Today, the American Customer Satisfaction Index (ACSI) released its yearly E-Business Report, which takes an in-depth look at user satisfaction with social media, as well as portals and search engines, and news and opinion websites. Read →

Social Media News Ticker: Facebook Tests ‘Buy’ Button, Twitter Acquires CardSpring

Social Media News Ticker

Tumblr users can embed Vine videos, YouTube launches a crowd-sourced music program on Sirius XM, Twitter acquires CardSpring and more: here are the latest updates in social media. Read →

Social Media Campaigns Kick-Off 2014 World Cup

World Cup tweets may help fuel faster growth for Twitter

Today marks the start of the 2014 World Cup, a month-long event highly anticipated by fans – and marketers – around the globe. Social media is expected to play a huge role in this year’s tournament, and we’ve compiled some of the most popular and creative marketing campaigns centered around the event: Read →

Social Networking Stats: Tumblr Draws Youngest Users Among Top 10 Social Platforms, #RLTM Scoreboard

Tumblr boasts youngest user base among top social networks

Among the top 10 global social platforms, Tumblr has the greatest share of younger users, with 47% of active users in the 16-24 year-old demographic. Guess which social network has the oldest user base? Read →

Social Networking Stats: Active Usage Drops For Facebook and Twitter, #RLTM Scoreboard

Social media ranks at bottom for website customer satisfaction

Which social networks do you think are seeing the most growth? New data from GlobalWebIndex looks at active usage for several platforms, showing a decline for some of the largest platforms, but also huge gains for Instagram and Tumblr. Read →

Social Media News Ticker: Tumblr Users Can Now Customize Blogs Via Mobile

Social Media News Ticker

NowThis News is working on a partnership with Snapchat, Tumblr’s app update allows for customization and blog editing via mobile, Foursquare freezes Mayorships in advance of Swarm launch, and more. Check out the latest in social media news here: Read →

Tumblr’s Revenue Per Visit Jumps 340% Year-Over-Year

Tumblr has fastest growing revenue per visit

Visits from Facebook still provide the highest return, but Tumblr just rose to the #2 slot in terms of revenue per visit, with a 340% increase from last year. A new study from Adobe reveals a record-setting fourth quarter 0f 2013 in terms of revenue from social media visitors, and Tumblr’s growth rate was the highest among all social media networks. Read →

LinkedIn Grows 53% Year-Over-Year in New Zealand

Social Media Stats: New Zealand

Who’s using social media in New Zealand? Just about everyone, based on the latest research from the comScore data mine. Nearly 95% of internet users in New Zealand accessed a social media site during November 2013, or 2.8 million Kiwis. Read →

Social Media News Ticker: Twitter Ad Retargeting, Google ‘+Post Ads,’ Apple Buys Topsy

Social Media News Ticker

Tumblr introduces ads into the “what’s trending” section, Twitter announces “tailored audiences,” and Apple acquires social media analytics firm Topsy (wait, what?!). And a few more social media updates: Read →

Social Networking Stats: Facebook CTR Up 275%, #RLTM Scoreboard

Social media ranks at bottom for website customer satisfaction

New research from Adobe delivers big news for social ROI. For starters, Facebook’s ad click-through rate has risen 275%. The study examines 130 billion Facebook ads, one billion Facebook posts, 2.3 billion Facebook comments, shares, and likes, and more than 400 million individual unique visitors to social net­works includ­ing Twit­ter, Pin­ter­est and Tum­blr. Read →

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