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Programming the Second Screen: Social TV Strategies from Discovery and USA Networks

Discovery Communications is making TV social

Social media has transformed communication in many industries, turning the traditional one-way model into two-way interactivity. Lately, many television broadcasters are finding innovative ways to create buzz and enhance the second screen relationship with their fans. Read →

USA Network Launches Social Game #HashtagKiller

Social TV: USA's 'Psych' Promoted with Social Gaming

Social elements figured prominently in the launch of many television shows this fall, and now the USA Network is going further by launching #HashTagKiller, an ‘interactive social media mystery game’ to go along with the hit show ‘Psych’. The goal? To provide a new outlet for engaging Psych’s highly active social media fans – the show’s Facebook page already has nearly 2 million ‘likes’. Read →

Social Network Stats of the Week: Google+ Surges, #RLTM Scoreboard

Google Plus Grows Nearly 1300%

This week saw a huge gain in numbers and traffic for Google+, as the social network finally opened up to the public. Read more about Google+, and check out our latest social networking scoreboard. Read →

@PhilaUnion Soccer Team Social Media Strategy Gets Fans Into the Game

Philadelphia Union MLS Team's Social Media Strategy

When you’re the fifth major league team in town, it can be difficult to draw fans. That’s where social media comes in for the Philadelphia Union, a Major League Soccer team. The team has built up more than 81,000 followers on Facebook and nearly 20,000 for its @PhilaUnion handle on Twitter in just two years. Read →

KLM Launches 24Hr Social Media Customer Service With Live Replies Via YouTube, Twitter

KLM Innovative Social Media Campaign: Live Replies to Tweets

KLM Royal Dutch Airlines’ latest endeavour, meant to promote the launch of a new “24-hour service to social media,” involves posting videos on YouTube of live replies to tweets sent to @KLM. This innovative campaign was announced via Twitter on September 19, and ran from 12 noon until late in the evening. Any tweets sent to @KLM might receive a ‘KLM Live Reply’ – KLM employees lined up holding letters to become a ‘living alphabet’ 140-character response. Read →

F-Commerce: Oscar de la Renta Plans Facebook e-Commerce Initiative

@OscarPRgirl

The fashion design house of Oscar de la Renta already has emerged as one of the leaders in social media marketing within the fashion industry and, though best known for $4,000 cocktail dresses, plans to be a leader in social media commerce as well. “We expect Facebook will become a major channel of e-commerce,” says CEO Alex Bolen. Read →

Social Networking in Brazil: Facebook Overtakes Orkut; Usage of Twitter Nearly Doubles in 5 Months

Orkut Losing Ground to Facebook, Twitter in Brazil

Until recently, social networking in Brazil was not dominated by Facebook. Instead, Google’s orkut reigned as the most popular social network. But in the last few months the numbers have changed dramatically, showing Facebook and Twitter gaining serious ground while orkut is slowly fading into the background. Read →

Virgin America’s Social Media Strategy Takes Off

Virgin America Experiments With Social Media

There’s no question that Virgin America has embraced technology and social media. Referred to as a “snazzy airline” by Mashable, it has a plane named by hashtag (#nerdbird), was the first airline to offer free Wi-Fi fleetwide and outlets near every seat, and has run promotions using social media platforms as diverse as Twitter, Foursquare, Loopt, Groupon and Klout. Read →

Online Retail: Twitter Shoppers Spend the Most, Facebook Traffic up 92%

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Social media is the fastest-growing source of traffic to online retail sites–but visitors from Facebook or Twitter have a lower conversion rate than those arriving on a shopping site via a search engine, according to a new study released by e-commerce personalization engine RichRelevance. The company analyzed more than 200 million August 2011 shopping sessions on major US retailing sites to understand trends in online shopping behavior, and found that Facebook traffic to online retailers increased 92% from August 2010 to August 2011. Read →

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