Chatwee, a group chat widget that requires no coding knowledge, is in a competitive market. There’s a lot of different software out there with similar features; we covered another chat tool, ChatWing, back in July.
So what makes Chatwee different? Let’s take a look at basic features first.
Chatwee allows for easy installation. Insert a one-line code into your website and you’re done. Okay — we’ll admit, we’ve seen that before.
Chatwee has customization. You can choose your own background, colors, border, and make it look exactly the way you want it. Cool, but we’ve seen that too.
The platform is ad-free. Great; that’s a plus and not all of its competitors can boast that the free versions aren’t riddled with ads.
Other standard features (that a lot of us now expect) include Chatwee’s analytics: showing number of visitors, amount of messages sent, people currently online, and user moderation settings.
But what really makes Chatwee different is the ability to share files. Visitors are able to share documents, photos, and just about any other form of media.
They can do this publicly or privately with certain users of their choosing.
It removes the hassle of going to a third-party website to upload something manually, waiting for that to upload, and having to paste a link. This is especially convenient for users that may not be aware of specific websites that specialize in uploading certain file formats.
Having the ability to share on-demand with people during a chat allows more people to engage and get what they need.
Imagine trying to troubleshoot an issue with a non-tech savvy user. You can take a screenshot and send it to the user to show exactly what you’re talking about. You can even get fancy with it and record your screen with QuickTime Player so the user can see you do it in a short video. Save and send it through Chatwee’s file share.
It sure beats trying to walk a frustrated user through a complicated issue, while others stand by during the chat.
Let’s get creative. Share your thoughts on how Chatwee’s file sharing feature can make life easier. Troubleshooting with a voiceover walkthrough? Screenshots that outline steps? Let us know what you think.
