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Brands Failing At Customer Service on Twitter

Customer Service on Twitter: Top Brands Respond To Only 14% Of...

44% of Australian Social Media Users Happy To See Ads

44% of Australian Social Media Users Happy To See Ads

82% of Fortune Global 100 Companies Use Twitter

Fortune Global 100 Companies Get 5.6 Million Twitter Mentions A Month

74% of Consumers More Likely To Buy From Companies With CEO Social Media Engagement

Study: 74% Of Respondents More Likely To Buy From Companies With...

Home Depot chose experienced store employees for their new social media team

Center of Gravity: What’s the Best Way for Your Business to...

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