Adrian D. Parker is Social Media Director at RadioShack Corporation where he oversees the multi-channel customer experience to increase awareness, consideration, purchase, loyalty and advocacy. Read →

Ajit Jaokar is the founder of the London based publishing and research company futuretext focused on emerging Web and Mobile technologies. Ajit’s thinking is widely followed in the industry and his blog, the OpenGardens Blog, which was recently rated a top 20 wireless blog worldwide. Read →

Allison Ausband is the Vice President of Reservation Sales and Customer Care for Delta Air Lines. In this role, she is responsible for 17 call centers in 9 countries, with 5,730 employees who handle an average of 55 million customer contacts each year and generate approximately $1.6 billion in annual sold revenue. Ms. Ausband previously held the title of Managing Director, Reservation Field Offices for Delta. Read →

Angela Dunn is a “happy connector of people and ideas.” As creator of “one of the top five nightclubs in the world,” according to George Wayne, writer for Vanity Fair Magazine, Dunn honed an intricate knowledge of social anthropology which she now focuses on social media. Dunn coined the phrase “Thought Leader DJ” to describe successful content curation in digital media. She currently uses these concepts to assist CEOs and senior leadership with their personal and corporate digital brand. Read →

Bill Brister helps companies apply social media tools to build their brand and increase awareness of their products and services. Bill’s campaigns use social media to reach new customers and increase loyalty by creating ongoing conversations. In an era where people trust the recommendation of a complete stranger more than a paid advertisement; social media isn’t just inexpensive, it’s powerful. Read →

Through her San Francisco based consulting firm, Cathy now helps companies and individuals navigate new technologies with the purpose of leveraging these platforms to tell stories, and brings these discussions to life on “The Conversation”, a live talk show on which industry leaders and average folks share their experiences and stories. Read →

Daniel Gallant is the Executive Director of the Nuyorican Poets Cafe, an arts presenting venue in Manhattan’s East Village. He previously served as the Director of Theater and Talk Programming at the 92nd Street Y’s Makor Center and at 92YTribeca, and as an independent producer and event promoter. Daniel has been featured in periodicals and blogs including the Wall Street Journal, the New York Times, the Huffington Post, Time Out New York and Crain’s New York. He was recently selected from among 6,000 recipients of Google grants to discuss the Nuyorican Poets Cafe’s online strategy with a group of 300 small businesses as part of a joint venture between Google and Chase. Read →

As Executive Vice President, Global Innovation & Integration for Edelman Digital, David’s mandate is to uncover and activate innovative digital solutions for Edelman’s clients as well as the firm. Armano also acts as Editor In Chief for Edelmandigital.com and has been working in the digital space since 1997. Read →

Derek Rey is co-founder and VP Media for Ad.ly, the endorsement platform that helps brands start conversations in social media. As a member of Ad.ly’s founding team, Derek made the market for celebrity endorsements on Twitter, creating more than 24,000 meaningful advertising experiences for 150+ Fortune 500 brands. Read →

Duleepa, or “Dups” as he is better known, brings together all the wonderful ideas, expertise and personalities which make up Empire Avenue Inc. into a cohesive whole. Read →

Ebele Okobi-Harris is Director of Yahoo!’s Business & Human Rights Program, leading Yahoo!’s efforts to promote privacy and free expression on the Internet. Read →

Frank Eliason, Citibank’s Senior Vice President of Social Media, has been described as the “most famous customer service manager in the U.S., possibly the world.” By expanding the reach of customer service via social media, and taking the simple approach of asking “Can we help?” he repositioned the relationship between Comcast and its customers. His efforts at Comcast inspired a global wave of innovation in the way businesses communicate and engage with their customers—using new communication channels to improve customer experience. Read →

Frank Speiser is the Co-Founder and CEO of SocialFlow, a betaworks company located in NYC. Read →

Gilad is the VP of Research and Development at SocialFlow, where he utilizes data driven approaches to draw insight and understanding from social streams. Read →

Ginny founded her public relations and marketing agency following a long and varied career that spanned banking, retail sales and merchandising, real estate and human resources. She launched Divine Events and Marketing in 2005 and rebranded the agency as The Cooper Group in 2009 with an emphasis on traditional and new media public relations. Ginny has seen first-hand, through her own business and that of her clients, the benefits of engaging in social media channels such as Twitter. At the same time she understands the need to effectively apply the limited resources of a solopreneur or small business owner and knows the key to maximizing the investment of those resources lies in tried and true best business practices and strategic planning. Read →

Currently, Jason is the Director of Field & Interactive Marketing at the Snack Factory’s Pretzel Crisps® brand. In this role, Jason intersects his Field Marketing, Brand Management and Interactive background to help build awareness, recruit new consumers and nurture brand affinity nationwide. His case studies and experiences have been referenced in the new book Listen First! Turning Social Media Conversations into Business Advantages, by Stephen D. Rappaport. Oh, and by the way if you were wondering, you can find Pretzel Crisps in the deli section of your local grocery store. Read →

Jeff Cole is a recent transplant to Western Michigan, relocating from the suburbs of Chicago to work for Kellogg as their Senior Manager of Global Social Media Operations, and to help provide guidance, insights, direction and best practices for Kellogg’s social media practice. Read →

Jenna Petroff is the Public Relations and Social Media Manager for Hardee’s Food Systems, Inc., one of the largest quick-serve restaurant chains in the U.S. Jenna spearheads publicity efforts for the chain, is part of the company and agency team leading community optimization, directs regional Facebook communications, manages the Flickr site and is the voice of the brand on Twitter. Read →

Jesse leads ExactTarget’s Social Media Lab in San Francisco and spearheads the company’s social media product offerings, including the CoTweet platform. Read →

Joe Sarmiento runs Business Development for UberMedia, and co-founded the Inside Sales organization at Overture. Read →

John Eaton’s vision and strategy drive YouCast. He is a tech-savvy marketing professional with over eighteen years of experience in the entertainment industry. As CEO, John is responsible for launching YouCast’s platform, overseeing company operations and defining their overall corporate strategy. Read →

Dr. McElhaney is the Alexander Faculty Fellow and the founding Faculty Director of the Center for Responsible Business at the Haas School of Business at the University of California, Berkeley. Read →

Kevin Winterfield is the Mind Blower and Social Business Manager for IBM’s Smarter Planet conversation and a member of the Digital Strategy and Development team at IBM’s corporate headquarters in Armonk, NY. He is responsible for designing, developing and implementing digital media and social influencing models in support of IBM’s business goals. His latest social media project, People for a Smarter Planet, is a new component in the activation model for the Smarter Planet social ecosystem. P4SP, as it is affectionately called, allows a growing global constituency to experience and participate in what Smarter Planet really means. Read →

Laura’s consulting clients include Ford and Johnson & Johnson, and she’s been quoted in more than 50 national publications including the Wall Street Journal, Forbes, Fortune, Newsweek, and BusinessWeek. She is also the founder of social media app store www.oneforty.com and the author of Twitter for Dummies. Read →

Linda Passante has been the high-performance engine driving the consistent growth of Halo and its clients. She started Halo with a simple philosophy: brands must defy or die. Defy category clichés and conventional thinking and go beyond customer expectations if they expect to build momentum. Read →

Lisa Hsia is Executive Vice President of Bravo Digital Media overseeing Bravo’s digital businesses including Bravotv.com and TelevisionWithoutPity.com as well as Bravo’s initiatives in emerging media – wireless, interactive TV, apps, gaming and multi-platform programming. During her tenure at Bravo, Hsia has built Digital Media into an interactive powerhouse with numerous initiatives that serve to enhance viewer engagement. Read →

Mark is the Chief Executive Officer and founder of Wiredset, a real-time marketing agency for Fortune 500 companies, television networks, movie companies, publishers and emerging brands. He is also the CEO and founder of Trendrr, a platform for measuring business intelligence. Read →

Matthew Shadbolt is the Director of Internet Product & Marketing at The Corcoran Group, Manhattan’s leading real estate brokerage, where he is responsible for all of Corcoran’s interactive output and advertising. His responsibilities include the tactical value-building implementation of new features for multiple interactive platforms such as corcoran.com, and Corcoran’s initiatives in social media, advertising, video, mobile and search. Read →

Michael DiLorenzo is the senior director of social media marketing and strategy for the National Hockey League. Prior to joining the NHL, he spent 12 years in high-tech media relations, including several years as the managing partner of a boutique firm in the Boston area. Before his career in communications, Michael was a journalist and has worked for The Boston Globe and The Boston Herald. He holds a journalism degree from the University of Massachusetts (‘94). Read →

@SchneiderMike is Senior Vice President, Director Digital Incubator for Allen & Gerritsen, ranked by Advertising Age as one of the Top 50 Independent advertising agencies in the US. The DInc is an emerging technology lab responsible for building products and engaging digital experiences rooted in ROI while helping define “what’s next” for the agency and the industry. Read →

Oliver is responsible for the technology and user experience that power DonorsChoose.org’s unique philanthropic marketplace. Prior to joining the team, Oliver managed product engineering projects for Microsoft’s new Internet search engine, now called Bing. He also helped start Microsoft Live Labs, an applied research laboratory for Internet technologies, and is the co-inventor of 11 issued U.S. patents related to Internet search technologies. Read →

Professional Connector & Power Networker ~ Executive Search specializing in Financial Services ~ Matcher of Startups & Angels
Rule Breaker ~ Manifestor ~ Visionary ~ Fundraising for Charity ~ Singer ~ Writer ~ Twitter Passionista ~ Living my Inner Brand Read →

Ragy Thomas is the founder and CEO of Sprinklr. Sprinklr provides a SaaS social media management system and related services for large enterprises. He also serves as the chairman of the board of directors at Kenscio and is a member of the technical advisory board of Goodmail Systems. Read →

Randall Brown is the lead global digital strategist at The Gatorade Company, and has led Gatorade’s brand transformation in the digital space. Read →

Beyond reminding folks how yummy the fries are, Rick’s efforts include social marketing campaigns, long-term branding, issues management, customer service and employee engagement. Read →

Scott is the founder and CEO of SocialVolt. Previously, Scott founded GlobalVision, one of the largest regional ISPs in the Midwest. Read →

Shiv Singh is a recognized digital marketer who focuses on how brands are being forced to transform with the rise of everything digital. In his day job he serves as the Head of Digital for PepsiCo Beverages America. Read →

Siobhan is the first Product Manager at foursquare – a location-based mobile platform that makes cities easier to use and more interesting to explore. She drives the product vision and strategy around user engagement features and the foursquare’s developer platform. Read →

Stephen D. (Steve) Rappaport, ARF Knowledge Solutions Director, creates the knowledge resources, tools and services which help members build brands. Listen First! draws upon his decades of experience in listening for market research and for creating listening-based business strategy, services and companies. Read →

Loopt is a mobile service that marries social data and geolocation. Steve is responsible for overseeing Loopt’s business, product development and operations. He helps drive the company’s strategy, growth and monetization. Steve joins Loopt with more than 15 years of experience in building consumer Internet businesses on both PC and mobile platforms. Read →

Steve started and works on rstat.us, a new open source, distributed microblogging platform. He believes that communications methods are too important for any one entity to control, and so it’s built on 100% open standards, so that it can work with anyone else who uses the ostatus protocol, including status.net and Disapora. Read →

Susan McPherson is a senior vice president at Fenton, the nation’s leading public interest communications firm, where she focuses on corporate responsibility programs for the firm’s clientele and regularly writes and speaks in public on sustainability communications, the connections between CSR and social media, and the value of public/private partnerships. Read →

Tamara loves live music events and tech events focused on positive social change. She leads marketing for Eventbrite; focusing on customer acquisition, retention, and branding. She is passionate about spreading the good word for Eventbrite and the magic of bringing people together through events. Read →

Tonia is the host of Realtime NY 11, and the founder of The Realtime Report, which publishes bottom-line case studies and social media statistics. Tonia regularly blogs about how companies can create value on the social, mobile and realtime web, and frequently speaks at industry events. Read →

Vicky leads PR Newswire’s Audience Development team, which focuses on increasing the use of PR Newswire’s customers’ content among all audiences that report on news, from traditional media to bloggers. Her team is also responsible for increasing the use of PR Newswire’s industry-leading distribution networks and platforms such as PR Newswire for Journalists and ProfNet. Read →