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Appinions Introduces the “Influence Gap” Report to Identify Your Missing Brand Buzz

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In the coming months the conversation about online influence measurement will expand from a focus on user-scoring to a broader understanding of how to manage influence relative to a specific brand or conversation. One of the pioneers in this industry is Appinions, is introducing a new feature, the influencer gap report, designed to answer the question: “Who should be talking about you–but isn’t?” Read →

Influence Measurement Tools: A Big Topic (Announcement & Request for Help!)

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Announcing The Realtime Report’s Guide to Online Influence Measurement Tools — a guide for brands, agencies, developers and anyone interested in understanding the rapidly evolving, innovative, controversial and potentially very disruptive field of influence measurement. And asking for your help to make sure that we’re creating something truly useful! Read →

Klout is Broken. Here’s Why.

Klout is creating duplicate profiles with different scores for the same user.

Last week, Klout began creating new user profiles and scores based on data pulled from Facebook. This means that, if you have your Facebook account linked to your Klout profile, you will start seeing your Facebook friends and family (including kids as young as 13) appear in your Klout influence network, with Klout scores assigned to them–something which has raised major privacy concerns. But there’s another issue, and one that is very serious for any company that is using Klout scores to inform business decisions (like hotel perks, customer service triage, blogger outreach, hiring or grading decisions decisions (video at 3:17)): the new system is creating duplicate accounts for the same individual — with different Klout scores. Read →

Press Release: Realtime NY 11 Speakers to Include Social Media Innovators from Citibank, McDonalds, PepsiCo, …

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NEW YORK, May 3, 2011 /PRNewswire/ — The Realtime Report and Modern Media today announced that Realtime NY 11 (http://therealtimereport.com/ny11, hashtag #RLTM), a one-day conference on the business use of realtime, social and mobile technologies taking place June 6, 2011 at B.B. King Blues Club in New York, will feature case studies and best practices from social media experts at leading brands. Read →

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