Summaries of the key points from each session, as captured by TWTRCON DC 09 attendee tweets on October 22. (With RTs and #twtrcon’s removed.)
Keynote Interview: The Power of Real Time Communities
- Craig Newmark, Founder, craigslist (@craignewmark)
- Moderator Alan Murray, Deputy Managing Editor & Executive Editor Online, The Wall Street Journal (@alansmurray)
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@debbieweil: @craignewmark on stage w/ WSJ’s @alansmurray: Craig says he uses Twitter to indulge his sense of humor (white pigeon story)
@openamplify: Dead pan from @craignewmark, never gets old. :) “Washington is hollywood, for ugly people.”
@debbieweil: @craignewmark: #A lot of people doing great things that don’t get heard – Twitter amplifies if Craig, others are listening”
@debbieweil: From @craignewmark (I love this): The evolutionary reason for the Internet is that it helps us collaborate better
@garlin The Internet helps us work together better. If people don’t collaborate, they’ll die off. -@craignewmark
@MaiaKG: @craignewmark uses twttr: to promo good stuff ppl do/indulge sense of humor (what he dubs ACS:attempted comedy syndrome)
@dcmaven: Even the pentagon uses social media to collect ideas re internal efficiencies from rank and file staff. Surely other cos can follow
@KEder: Alan Murray from @wsj: I am HAMPERED by training in economics. My training is in econ. and I agree!
@MtkgCords: “The government doesn’t have an incentive to work better, because the government doesn’t have competition”
@sniyogi: the idea that sharing opinions publicly can actually improve the company is scary for brands & govt (via @craignewmark)
@cuennie: Listening to @craignewmark “we listen to our community- keep it simple, keep it fast, keep it effective.” #twtrcon
@brightmatrix: Quote from @craignewmark at #twtrcon: “customer service is public service if done in good conscience”
@digitalsista: @craignewmark says newspapers have to learn how to regain people’s trust, it’s more the reason for it’s demise
@AmyDeMaria: “Trust is the new black.” (@craignewmark)
@MilitaryTweets: Everyone should have their own channels (for broadcasting their messages) ~ @craignewmark at #twtrcon
@mannymane: @craignewmark at #twtrcon: Key for the next year is to provide software that will allow people to vote up good stuff & vote down bad stuff
@debbieweil: Asked to prognosticate on future of Twitter, @craignewmark replies: #I believe passionately that brevity is the soul of wit”
@starfocus: @craignewmark – don’t you mean “brevity is the soul of TWIT” not to disrespect Hamlet… :)
