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Qantas Social Media Fails

Twitter #Fail: Qantas Strikes Out On Social Media

Customer Service Expected From Brands On Twitter

Customers Complain On Twitter. Why Do 71% of Brands Ignore Them?

American Airlines is 'Most Hated' Airline on Social Media

American Airlines ‘Most Hated’ On Social Media, Virgin America ‘Most Loved’

ABC Creates Social Buzz To Launch New Show Pan-Am

ABC Launches Pan-Am With Big Social Buzz

Virgin America Experiments With Social Media

Virgin America’s Social Media Strategy Takes Off

TWTRCON SF 2010: The Case Studies

Loopt Promotion Results in Fifth-Highest Revenue Day for Virgin America

JetBlue Case Study: Social Media, With Emphasis on the Social (Part...

Social Networking Takes Flight

Airlines Aim Sales at Impulsive, Twitter Types

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