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Virgin American Here on Biz social networking app

Virgin America Launches First In-Flight Social Network With #PlanePitch Twitter Contest

KLM To Launch 'Social Seating' Service

KLM Now Displays Social Media Customer Service Response Time

KLM To Launch 'Social Seating' Service

KLM To Launch ‘Social Seating’ Service

KLM Innovative Social Media Campaign: Live Replies to Tweets

KLM Launches 24Hr Social Media Customer Service With Live Replies Via...

Realtime Customer Service Case Study: @DeltaAssist at #RLTM NY 11 [Best...

How Music Fans Used Twitter to Get KLM to Provide Them...

Airline Crisis Management: When Twitter Outpaces Corporate Communications

Delta Air Lines Uses Twitter to Solve Issues in Real Time

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