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Most Responsive Airlines on Twitter

Which Airlines Are Most Responsive On Twitter?

Airline carriers see mobile as the future of payments

71% of Airlines See Mobile as the Future of Airline Payments

KLM Airline lets customers book and pay via social media

KLM Lets You Book Flights Via Facebook and Twitter

KLM To Launch 'Social Seating' Service

KLM Now Displays Social Media Customer Service Response Time

Top 10 Posts From The Realtime Report in 2011 #RLTM

Top 10 Realtime Report Blog Posts in 2011

KLM To Launch 'Social Seating' Service

KLM To Launch ‘Social Seating’ Service

Customer Service Expected From Brands On Twitter

Customers Complain On Twitter. Why Do 71% of Brands Ignore Them?

KLM Innovative Social Media Campaign: Live Replies to Tweets

KLM Launches 24Hr Social Media Customer Service With Live Replies Via...

How Music Fans Used Twitter to Get KLM to Provide Them...

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